What We Collect and Why We Keep It
When you open an account with masterbetting, we collect the details needed to verify your identity, process payments through DANA, OVO, or GoPay, and maintain your transaction history. That includes your name, registered mobile number, email address, and wallet identifiers linked to your chosen payment method.
-
1
We do not collect more than we need. Payment data from your DANA or OVO session — such as the transaction reference number — is stored only long enough to confirm the deposit cleared and to handle any dispute. We log your device type and IP
-
2
address when you log in; this helps us flag unusual access attempts on your account. If you contact our support team, that conversation is stored so we can follow up accurately. Data is held for as long as your account is active and for a period
-
3
afterward as required by applicable rules, which vary depending on local law and eligible regions. We do not sell, rent, or exchange your personal data with unaffiliated marketing companies. Third-party service providers who handle payment processing or identity checks are contractually required to protect your data
-
4
to the same standard we apply internally.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.